Here are some of the most common questions people ask about FundiPlug. Can’t find what you’re looking for?
FundiPlug is a digital marketplace that connects clients with verified skilled fundis and service providers across different industries. The platform helps users easily find, hire, communicate with, and manage trusted professionals for various jobs and services.
FundiPlug is designed for:
Creating an account on FundiPlug is free. Some services or transactions on the platform may include service charges depending on the type of request, booking, or payment involved.
Users can connect with skilled workers such as electricians, plumbers, carpenters, painters, mechanics, technicians, cleaners, masons, welders, and many other verified professionals. Version 2 of FundiPlug will also introduce suppliers and a broader marketplace for products and materials.
Yes. FundiPlug includes an integrated chat system that allows clients and fundis to communicate directly, discuss project details, negotiate timelines, and share updates before and during service delivery.
You can register by visiting the platform and selecting “Sign Up.” Enter your details such as your name, phone number, email address, and password, then complete account verification to activate your account.
Click on “Forgot Password” on the login page and follow the instructions provided to reset your password securely using your registered email or phone number.
Once you select a service or hire a fundi, you can complete payment using the supported payment methods available on the platform, including mobile money integrations such as M-Pesa and other supported options.
If a payment fails or money is deducted without confirmation, wait a few minutes for the transaction to process. If the issue remains unresolved, contact support with your transaction reference details for assistance.
Yes. FundiPlug is focused on connecting users with verified professionals. Verification measures help improve trust, reliability, and service quality across the platform.
Yes. FundiPlug uses modern security measures to help protect user accounts, personal information, and transactions. Users are also encouraged to keep their login credentials private and secure.
You can contact FundiPlug support through the contact page, official email address, phone number, or other communication channels provided on the platform.
FundiPlug focuses on trusted local skilled services, verified fundis, easy communication through integrated chat, convenient digital hiring, and creating a reliable marketplace experience for both clients and professionals.
